SMS System

The rapid growth of electronic communications has forced most large call centres to become multi-channel contact centres. Customers can now receive any communication they currently receive on paper via SMS without the need for any redesign of content and this is a reliable option as recent surveys have stated that an SMS is 90% more probable to be read as compared to any other means of communication.

With the need to get the message across simply and immediately, organizations can use SMS system as part of a process to formalize their internal communications and crisis management procedures, offering a quick and operative method of communication.

In sync’s SMS system is exactly what you are looking for. Alongside providing a dominant opening for SMS communications, it can be integrated with various applications and boasts of quick and reliable along with highly cost-effective transmission of important data.

The key features of opting for an SMS system include two-way communication system and Opt'-in and opt'-out support that has been revolutionising the working of industries for quite a while now. Along with providing full statistics pertaining to the issue it efficiently undertakes queue management as well. CSV import/export and multi users’ management certainly take the product a leap forward.

Built keeping both small as well as large enterprises in mind, business Applications of SMS Communications Solutions include:

  • Call Centres for Finance, Insurance, Communications Systems Industry, Utilities, Retail/Restaurant/Real Estate and Public Sector organisations.
  • Mobile alerts based on user interactions or location. Also for real time mobile alerts to combat credit card fraud and identity theft.
  • Catastrophe management and quick notifications for location specific emergencies.

Built for support on Windows NT, Linux and Unix. A major advantage of opting for Insync’s SMS system is that it can be integrated with various applications and is capable of quick, reliable and highly cost-effective transmission of important data. Major positions in industries where the SMS system can find an opening include the following:

  • For marketing of products efficiently as since the consumer is giving consent to inform him about the deals, he is more likely to reciprocate
  • At aviation industry to coordinate working of airlines
  • In banking and financial sector
  • Education forums and websites
  • For the safe transmission of One Time Passwords
  • For keeping track of postal and courier services

Call us today to get better acquainted with this process for communicating with your audiences.

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